FAQs

How long does shipping take?

We offer free worldwide shipping on all orders.

Standard International Shipping: 8-20 business days.

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

Can I return an item?

Yes! We do have a 30-day money-back guarantee which means we will give you a refund if you are not happy with your order after one month.

However, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Can I change my delivery address or cancel my order?

Unfortunately, we cannot cancel your order or change your address once your parcel has been dispatched. We encourage you to always double-check your address before placing your order.

If you wish to cancel your order after it has been dispatched you will need to wait for it to reach you and either reject the delivery or return your order back to us for a refund.

How do I check the status of my order?

Upon order completion, you will receive an email confirming your order.

You will also receive a shipment confirmation and tracking number via email once your package has been prepared for shipment.

If you have questions about your order status, please contact us.

I have placed an order however I haven’t received an order confirmation?

Please check your junk/spam folder and ensure you have entered a valid email address.

Contact us right away at eazyfoldstore@gmail.com if you believe you have given any incorrect details.